It’s easy for a company to say that they put your needs first. Talk to any IT company out there, and they’ll all say that. It’s a lot harder to put your money where you mouth is and actually DO it.
We don’t pay lip service to your needs.
At Hanebutt, we’ve developed a set of policies that we adhere to in everything we do to ensure we stay focused on your needs. It’s too easy to fall into the trap of just doing the same thing over and over again and hoping no one complains. To ensure we don’t do that, we want you to know what our promises are to you, and make sure that YOU hold us accountable to them. If you think we’re breaking one of our promises, make sure you speak up and demand we fix the situation. We won’t stop until you’re satisfied.
Let’s talk about how our IT policy can benefit YOUR Kansas City business. Contact us today at (913) 8 or send an email to firstname.lastname@example.org.
Above all else, we endeavour to treat everyone with respect, and we do mean everyone. That includes you, your employees, our own team members, and anyone else we interact with during our day. With you, it’s about treating you like a partner – you’ve put your trust in Hanebutt, and so we need to make sure you’re getting the best experience in return.
Too many IT companies only ever respond to you when there’s a problem, and then it takes forever to get them over to your office. We make sure to stay connected with you no matter what’s happening with your technology. If you’re not calling us, we’re popping in to see what’s going on. If nothing needs maintenance, we want to talk about new options and solutions that we can apply to help your business. We want to build this relationship with you and ensure that it lasts.
It’s too easy to just start thinking of your technology as our own and go off to do what we like with it. While that might sound not too bad on the surface (not having to deal with problems is always great!), you deserve better than that. We want you to know what’s going on with your IT so you can make the right decisions about your investments and your future, and we never want you to feel trapped with our service. If you’re going to work with us, it should be because you respect us and like what we do, not because we’ve made it too hard for you to leave.
Ultimately, though, we want to know what YOU want from your IT support company. We’ve told you what our priorities are – what are yours? Let us know what we need to live up to in order to be a good partner for you; we’re ready to meet the challenge.
See for yourself how Hanebutt Technologies can change the way you look at your IT. Contact us to schedule a free no-obligation review of your Kansas City business systems by calling (913) 8 or sending us an email at email@example.com today.